Sonus Cloud Link Install Wizard Error

Problem: When installing SfB Cloud Connector on Sonus Cloud link Appliance, you may get the following error “Got an exception deploying CCE: Certificate Chain is broken. Root and Intermediate Certificate needs to be imported: A certificate chain could not be built to a trusted root authority“.


Solution: RDP to ASM and Install the Root & Chain Certificate on the Hyper-V host machine.

Explanation: When importing SfB Edge Certificate through the CCE deployment Wizard, the install wizard tries to import the cert into ASM module (Hyper-V hosting the 4 x VMs) however if the host machine does not have the Root CA, you might get above error.


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