Sonus Cloud Link Install Wizard Error

Problem: When installing SfB Cloud Connector on Sonus Cloud link Appliance, you may get the following error “Got an exception deploying CCE: Certificate Chain is broken. Root and Intermediate Certificate needs to be imported: A certificate chain could not be built to a trusted root authority“.


Solution: RDP to ASM and Install the Root & Chain Certificate on the Hyper-V host machine.

Explanation: When importing SfB Edge Certificate through the CCE deployment Wizard, the install wizard tries to import the cert into ASM module (Hyper-V hosting the 4 x VMs) however if the host machine does not have the Root CA, you might get above error.


Skype for Business SIP Integration with Sonus SBC


The integration notes are based on below voice network architecture and it attempts to detail the configuration requirements on each component involved.
The SFB server is connected to Sonus SBC 2000 using SIP TCP on port 5066, please note that it is also possible to set up a TLS connection if required.
The Sonus SBC 2000 is connected to Avaya CM using E1 Euro ISDN.
The Sonus SBC 2000 acts as a gateway between Avaya (TDM) and Skype for Business (SIP), it also performs the necessary Called Number & Calling Number transformation for the phone users.




Install SfB Cloud Connector Edition


This guides covers steps involved in downloading and installing Skype for Business Cloud Connector Edition 2.0.1.

Microsoft Technet link was used as reference throughout the deployment.

In order to perform a successful deployment, do spend more time on planning and modifying the configuration file “CloudConnector.ini” with accurate values.

The topology assumed here is single instance of Cloud Connector within a single PSTN site.



Step-by-Step Configure Skype for Business Cloud Connector Edition v1.3

SfB Cloud PBX User Guide


The presentation covers the Skype for Business online PBX features and can be used during SfB roll-out or migration from another pbx.

Cloud PBX Features covered,

  • Call answer/initiate
  • Call delegation and call on-behalf
  • Call forwarding and simultaneous ringing
  • Call history
  • Call hold/retrieve
  • Call transfer
  • Camp On / tag for status change
  • Voicemail
  • PSTN Conferencing
  • Changes that users needs to be aware of: Current pbx vs cloud pbx